At DigiWebSales.com, we strive to provide high-quality digital software and excellent customer service. Please read our refund policy carefully before making a purchase.
1. Digital Product Sales
- All software sold on DigiWebSales.com is delivered digitally via download or license key.
- Because digital products cannot be “returned,” all sales are final once the product has been downloaded, accessed, or license keys have been issued.
2. Eligible Refunds
We may issue a refund under the following circumstances:
- Duplicate Purchase – If you accidentally purchased the same product more than once.
- Non-Delivery of Product – If you did not receive the download link or license key due to a technical error on our end.
- Download Issues – If you experience problems downloading or accessing the software and our support team cannot resolve it.
- Defective Product – If the product is proven to be corrupted, incomplete, or not functioning as described.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
- You changed your mind after purchase.
- You do not have the technical knowledge to use the software.
- Your computer/device does not meet the minimum system requirements.
- You failed to read the product description before purchase.
- The software was successfully delivered and activated.
4. How to Request a Refund
To request a refund, please contact us within 7 days of purchase with the following details:
- Full name and email used for purchase
- Order number
- Reason for refund request
📧 Email requests to: support@digiwebsales.com
Our support team will review your request and respond within 3–5 business days. Approved refunds will be processed back to your original payment method.
5. Chargebacks
If you initiate a chargeback without contacting us first, your account may be suspended, and future purchases may be restricted. Please reach out to us directly so we can resolve the issue quickly.
6. Contact Us
For any refund-related questions, please contact us:
DigiWebSales.com
📧 Email: support@digiwebsales.com
🌐 Website: www.digiwebsales.com